Employee Spotlight: Jim Kendrick
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] Jim Kendrick Senior Implementation/Support Specialist [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”3/4″ el_position=”last”] Meet Jim Jim is a Senior Implementation/Support Specialist in our EHR department. He joined the TSI Healthcare family in 2009. To Jim, customer service means “every phone call is a chance to service customers, whether at practices, NextGen, or other TSI […]
Employee Spotlight: Jeni Smith
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] Jeni Smith EHR Support Specialist [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”3/4″ el_position=”last”] Meet Jeni Jeni is an EHR Support Analyst in our EHR department. She joined the TSI Healthcare family in 2013. On a daily basis, Jeni works closely with TSI Healthcare clients to provide excellent customer service to clients by helping solve […]
Employee Spotlight: Otto Mayes
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] Otto Mayes Network Support Analyst I.T. [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”3/4″ el_position=”last”] Meet Otto Otto is a Network Support Analyst in our IT department. He joined the TSI Healthcare family in 2010. On a daily basis, Otto works closely with TSI Healthcare clients to resolve any software and/or hardware issues they may be […]
An Employee Spotlight: Jamika
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″] Meet Jamika Jamika is an EPM Support Analyst at TSI Healthcare and loves being able to interact with clients on a daily basis. Her commitment to assisting clients with their daily needs is why Jamika enjoys working at TSI Healthcare. Click below to hear why Jamika […]
An Employee Spotlight: Kelsey
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″] Meet Kelsey Kelsey is an Add-On Modules Specialist at TSI Healthcare and loves being able to interact with clients on a daily basis. Her commitment to assisting clients with their daily needs is why Kelsey enjoys working at TSI Healthcare. Click below to hear why Kelsey loves working […]
Can You Hear Your Vendor’s Smile?
[spb_single_image image=”17810″ image_size=”full” frame=”noframe” intro_animation=”none” full_width=”no” lightbox=”yes” link_target=”_self” width=”1/4″ el_position=”first”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”3/4″ el_position=”last”] Emotions are contagious; what emotions are you catching from your EHR vendor? In this latest installment of our blog series, Customer Service: The Lost Art, we will explore the importance of the simple yet underutilized practice of smiling. Before reading […]
Employee Spotlight: Tyler
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″] Meet Tyler Tyler is a Quality Programs Specialist at TSI Healthcare and has been a part of our family for the last year. He loves being able to teach and help educate physicians and practice staff who don’t have time to be burdened by complicated federal policies. To Tyler, being powered by people means treating every person […]
Employee Spotlight: Cynthia
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″] Meet Cynthia Cynthia is a Project Manager and Implementations Specialist at TSI Healthcare and has been a part of our family for the last four years. She loves interacting with all the individuals at the practices she oversees for implementation, and she constantly goes above and beyond to ensure our clients understand their system. […]
Top 5 Reasons Your Vendor Fails to Connect
[spb_single_image image=”15952″ image_size=”full” frame=”noframe” intro_animation=”none” full_width=”no” lightbox=”yes” link_target=”_self” width=”1/4″ el_position=”first”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”3/4″ el_position=”last”] Let’s be honest; all of us have had a bad customer service experience. A vendor failed to call us back in time, they messed up on our order, or we have been transferred to someone who can’t actually help us. […]
Employee Spotlight: Dace
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/4″ el_position=”first”] [/spb_text_block] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/2″] Meet Dace Dace is a Client Solutions Advisor at TSI Healthcare and has been a part of our family for the last two and a half years. He constantly goes above and beyond to ensure our clients have the resources and guidance they need to meet all of their reporting goals. […]
