Can You Hear Your Vendor’s Smile?

[spb_single_image image=”17810″ image_size=”full” frame=”noframe” intro_animation=”none” full_width=”no” lightbox=”yes” link_target=”_self” width=”1/4″ el_position=”first”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”3/4″ el_position=”last”] Emotions are contagious; what emotions are you catching from your EHR vendor? In this latest installment of our blog series, Customer Service: The Lost Art, we will explore the importance of the simple yet underutilized practice of smiling. Before reading […]

Top 5 Reasons Your Vendor Fails to Connect

[spb_single_image image=”15952″ image_size=”full” frame=”noframe” intro_animation=”none” full_width=”no” lightbox=”yes” link_target=”_self” width=”1/4″ el_position=”first”] [spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”3/4″ el_position=”last”] Let’s be honest; all of us have had a bad customer service experience. A vendor failed to call us back in time, they messed up on our order, or we have been transferred to someone who can’t actually help us. […]