Additional Modules & Services

additional modules & services

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Getting The Most From Your System

In addition to Electronic Health Records and Practice Management, TSI Healthcare® offers a variety of optional tools designed to increase productivity, efficiency, connectivity, and patient engagement.

Our additional modules & services build on your existing system to deliver more value from your data. Most importantly, these tools are fully integrated, enabling consistent, real-time clinical and administrative workflow among all users.

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Carequality Data Share

Join the Nation’s Largest Patient Data Sharing Network

Carequality Data Share automates the process of sending and receiving patient records to and from other providers, regardless of their EHR.
Save your staff time and increase the quality of care provided to your patients.

[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-carequality-data-share/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button] [sf_button colour=”accent” type=”standard” size=”standard” link=”/webinar-request-carequality-data-share-2021/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Webinar[/sf_button]

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Patient Data Sharing By the Numbers:

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Analytics Dashboards

Leverage Practice Data to Strengthen Financial and Operational Performance

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/demo-request-financial-analytics/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]View Demo Video[/sf_button] [sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-financial-analytics/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button]

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Gain transparency on more than 70 critical financial data points including:

– Accounts Receivable

– Billing

– Denials

– Payer Analysis

– Payments

Gain transparency on more than 25 operational data points including:

– Tasking

– Appointments

– Check-In

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Go beyond traditional reporting tools with in-depth, customizable dashboards

– Benchmark against peers or others within your specialty

– Personalized homepage

– Global and sub-category filtering

– Role-based access for providers, executives, and more

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Establish meaningful goals to improve your practice’s financial and operational performance in order to:

– Manage cost and improve revenue

– Analyze payment patterns from patient and third-party payers

– Analyze the effectiveness of claims processing and accounts receivable

– Set goals to reduce future denials

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– Connect to your PM and other third-party business intelligence tools

– Web-based platform accessible from anywhere

– iOs and Android app available

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NextGen Mobile

Take Productivity & Patient Care With You
Anytime, Anywhere

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-mobile-ehr/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button] [sf_button colour=”accent” type=”standard” size=”standard” link=”/demo-request-nextgen-mobile/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]View Demo Video[/sf_button]

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Gain extended access to your EHR on the go, anywhere you have a cell phone signal.

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Bridge the care continuum for improved clinical workflow and communication.

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Capture more unique, accurate, and reliable documentation instantly instead of waiting to use a computer.

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Expedite your billing process to reduce days in A/R & denials and increase profitability.

 

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Save up to 12 hours of time
per provider per month

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By streamlining charting an
seeing more patients

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Complete 90% of your work between
9:00am – 6:00pm, Monday – Friday

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Patient Engagement Platform 

Automate Patient Reminders, Waitlists, and Referrals
With Patient Engagement Platform

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-patient-engagement-platform/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button] [sf_button colour=”accent” type=”standard” size=”standard” link=”/demo-request-patient-engagement/” target=”_self” icon=”” dropshadow=”no” extraclass=”custom-green”]View Demo Video[/sf_button]

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Send customized reminders based appointment types, providers, care plans, etc. so patients receive tailored message on appropriate schedules

Patients can confirm, cancel, reschedule and join waitlists from within message, which is then updated in NextGen

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Invite patients to opt-in to waitlists and automatically generate and process “smart” waitlist to fill canceled appointments in real-time

Send appointment offers to patients one-by-one on a first-come, first-serve basis

Combine with Telehealth Virtual Visits to fill last-minute cancellations

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Automatically contact referred patients to schedule appointments

Boost your referral conversion rate and ensure patients follow through with needed care

Remind existing patients to complete referral bookings recommended by you

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Capture patient feedback in real-time

Drive satisfied patients to post positive reviews online

Follow up with dissatisfied patients privately

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Custom-audience broadcasts enable you to quickly communicate with any segment of your patients

Announce practice updates such as inclement weather closings, new office openings, new patient offerings, and more

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Send Protected Health Information (PHI) to patients through HIPAA-compliant, secure chat in real-time

Answer questions, exchange test results, and images, check-in on symptoms, and more

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Deliver personalized, interactive text messages for maximum patient response and interaction

Automate secure patient outreach pre and post-care with instructions based on a specific procedure, provider, location and more

Capture a complete history of all communication with the patient

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Patient Engagement Plus

Additional Features to Take Your Patient Engagement to the Next Level

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Manage check-in and waiting room workflows while keeping patients and staff safe and informed

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Allow patients to take a snapshot of an insurance card via their device and securely review pre-visit

Staff can reconcile and confirm insurance on file prior to the patient’s arrival

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Notify patients of past due balances

Configure patient-specific messaging based on current PM patient responsibility and a predetermined date range after an appointment

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Allow patients to answer a sequence of “decision tree” questions to guide them to the proper appointment types

Allow patients to automatically appointment bookings or process as a request which staff may then review and confirm

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Personalize the patient experience by adding your practice logo, adjusting colors, and font size/style for patient-facing interactions

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Send active link to patients ahead of a visit to complete and update intake, privacy, and policy forms

Current Beta Functionality: Forms may be downloaded as a PDF document, then uploaded to NextGen

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Telehealth Virtual Visits

Leverage our fully-integrated Telehealth solution to maximize productivity, boost revenue, and increase patient satisfaction

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/demo-request-telehealth-visits-powered-by-otto/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]View Demo Video[/sf_button] [sf_button colour=”accent” type=”standard” size=”standard” link=”/webinar-request-telehealth-visits/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]View Webinar Recording[/sf_button] [sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-telehealth//” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button]

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Convert certain office visits into telehealth visits including:

Medication management such as medication refills, questions, medication renewal, and more

Acute flair ups for chronic conditions

Chronic disease management

Sharing test or lab results

Flu, cold, or allergy visits

Rashes/skin problems

Patient education

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Add telehealth visits to your existing schedule in the morning, before your first patient or after lunch

Replace on in-office visit with two qualifying telehealth visits

Convert patient phone calls into revenue producing visits

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Reduce patient wait times in the office

Save patient travel time and cost to/from the office

Prevent the spreading of illness in the waiting area

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Automated Document Sharing

Increase Efficiency & Improve Care Coordination

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Automate sending notes & documents to the patient’s PCP, referring provider, case manager, or any other entity (even the patient themselves).

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Ensure referring providers/PCPs get necessary documentation as soon as possible to complete patient care.

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Create rules for each document sharing, based on approval method, provider, task & advanced other options.

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Cloud Edits

Save your Staff Time and Reduce the Costs of Reworking Denied Claims

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-eligibility-verification/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button]

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Gain access to extensive “bucket” of claims edit rules and code sets to scrub your claims against.

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New edits are activated weekly and don’t require new upgrades/updates. CMS rules are activated as they are published. This reduces the stress on your billing staff of always knowing every new rule, thereby reducing errors.

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Settings allow for “smart” rules based on adjustments configured for practice, taxonomy, location, or provider level.

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Catch more errors on the front end to increase clean claim rates, reduce time and effort spent on reworking denials, and decrease denials.

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Eligibility Verification Application

Simplify & Automate Patient Eligibility to Reduce Claim Denials and Optimize Reimbursements

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-eligibility-verification/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button]   [sf_button colour=”accent” type=”standard” size=”standard” link=”/eligibilityverificationapplicationdemo/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]View Demo Video[/sf_button]

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Verify a patient’s insurance coverage and view results directly in the patient’s chart.

Verify eligibility for referrals so that a provider can send a patient to an authorized specialist and reduce unnecessary back-and-forth.

Track the status of claims and where it is in the adjudication process.

Integrate these results directly into your PM system.

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Reduce denials by pre-determining eligibility.

Turn your front desk into an extension of your billing & collections.

Track claims more efficiently for staff workflow.

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Have upfront conversations with your patients regarding the insurance status of needed procedures or labs.

Reduce or eliminate unknowns regarding insurance and billing and keep your patients informed.

Work with patients for informed care plans which incorporate insurance coverage status.

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Eligibility issues are #1 cause of denials; remove the largest reimbursement speed bump at the source.

With pre-determined eligibility; care plans and referrals/procedures/labs can be planned out with patient with payment responsibility in mind; removing bad debt pre-emptively

Increase the speed of reimbursements and overall revenue stream into practice by submitting clean claims the first time.

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Speech Recognition

Save Time On EHR Data With
The #1 Ranked Integrated Speech Recognition

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-integrated-speech-recognition/” target=”_self” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button] [sf_button colour=”accent” type=”standard” size=”standard” link=”/integratedspeechrecognitiondemo/” target=”_self” icon=”” dropshadow=”no” extraclass=”custom-green”]View Demo Video[/sf_button]

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Leverages clinical data in the patient’s chart to understand the context of what is being said to ensure dictation is accurate.

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40+ out-of-the-box NextGen specific commands allowed for text snippets, template with fields, and EHR navigation via keyboard shortcuts and mouse clicks.

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User’s profile is stored in the cloud. Providers can access their customized profile from anywhere they are using their NextGen system!

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Availity

Simplify the business of healthcare with tools to send cleaner claims,
so you can get paid faster and have fewer denials

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Availity reduces denied or pending claims by up to 60% over the industry average.  This reduces days in A/R for practices by an average of 30 to 50%.

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Improve your revenue cycle management process by reducing calls to payers and reworking denied claims. Reallocate staff focus on other patient-centered tasks to improve care outcomes.

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As a payer owned company, Availity has access to exclusive edits, giving your practice a cleaner revenue cycle management process than the competition can offer.

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As TSI Healthcare’s preferred clearinghouse, Availity comes backed with our concierge-style implementation & support and expert integration of your workflow with our Availity and PM teams.

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Patient Portal

Your Patient’s Medical Home on the Web

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-patient-portal/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button][sf_modal header=”Patient Portal Video” btn_colour=”accent” btn_type=”standard” btn_size=”standard” extraclass=”custom-green” btn_text=”View Patient Portal Video”]

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.

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Real-Time Appointments & Booking

Appointment Requests

Secure Communication

Broadcast Messaging

Online Payment Center

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Intake Forms

Prescription Refill Requests

“My Patient Chart” Feature

Patient Research Center

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Client Success Rates

According to a Coker Group Study of TSI Healthcare Practices

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Reduction in call volume for lab results

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Patients completing paperwork online

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Reduction in call volume for Rx refills

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Practices reporting improvement in provider productivity

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Population Health Outreach 

Industry-leading Population Health Technology, Powered by Top-ranked Service

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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-population-health-outreach/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]Download Brochure[/sf_button]

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[sf_modal header=”Automate Engagement” btn_colour=”accent” btn_type=”standard” btn_size=”standard” btn_text=”Learn More”]

Population Profiler: builds patient lists based on data gathered from your NextGen Electronic Health Record (EHR), Enterprise Practice Management (EPM), and Health Quality Measures (HQM) modules. Practices can create lists based on:

•Demographics & Appointments
•Claims & Payors
•Chronic Diseases
•Medications
•Labs & Procedures
•And much more..

Communication Engine: transforms your patient lists into actionable items. Outreach communication options are automated based on patient and practice preferences, such as:

• Voice Reminders*
• SMS Text*
• Patient Portal*
• EPM Alerts, Recalls & Tasks
• EHR Alerts & Tasks

*Requires Patient Portal and Automated Patient Reminders Modules

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Proactive Disease Management Profiles, compiled from your EPM and EHR data, engage your patients in the management of their chronic diseases and preventative care.

Care Team Notifications, which include on screen alerts, non-intrusive notes, or automated tasks, help providers and practice staff identify patient needs.

Closed Loop Integration delivers information back into your EPM and EHR, allowing you to view reports in real-time.

Population Analytics routinely collect and assesses data, assisting you in identifying risk groups and negotiating better risk sharing terms with payors.

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[sf_modal header=”Increase Revenues” btn_colour=”accent” btn_type=”standard” btn_size=”standard” btn_text=”Learn More”]

Preventative & Follow-Up Reminders encourage patients to schedule revenue-generating appointments.

ROI Reporting provides you with a measurable return on your investment, identifying revenues generated by Population Health.

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Dedicated Population Health Outreach Concierge

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Particiapte in quarterly consultation calls with your dedicated Population Health Concierge.

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Discuss recommendations for new specialty specific campaigns with your dedicated Population Health Concierge.

[/spb_icon_box] [spb_icon_box title=”Robust Reporting” box_type=”animated” image=”ss-desktop” color=”standard” target=”_self” animation=”none” animation_delay=”0″ width=”1/4″]

Review return on investment reports with your dedicated Population Health Concierge.

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Analyze performance compared to your peers.

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Success By The Numbers

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[sf_count from=”0″ to=”38000″ speed=”2000″ refresh=”” textstyle=”h3″ subject=”Average Annual Revenue Generated
From Patient No-Show Follow-Ups” prefix=”” suffix=”” commas=”true”]

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[sf_count from=”0″ to=”41000″ speed=”2000″ refresh=”” textstyle=”h3″ subject=”Average Annual Revenue Generated
For Medication Follow-Ups” prefix=”” suffix=”” commas=”true”]

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NextPen™

From Paper to Your EHR…With the Stroke of a Pen 

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Cursive & Block Printing
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Drawings
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Numeric Data
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Check Boxes
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[sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-nextpen-rheumatology/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]NextPen for Rheumatology[/sf_button][sf_button colour=”accent” type=”standard” size=”standard” link=”/brochure-request-nextpen-ophthalmology/” target=”_blank” icon=”” dropshadow=”no” extraclass=”custom-green”]NextPen for Ophthalmology[/sf_button]

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TSI Healthcare Cloud Hosting

Join the 10,000 users that trust our cloud

______

TSI Healthcare’s state of the art Cloud Hosting services features 99% availability,
eliminates server costs, and puts the maintenance work on us.

[sf_modal header=”More On Cloud Hosting” btn_colour=”accent” btn_type=”standard” btn_size=”standard” btn_text=”Read More About Our Cloud Hosting Option”]

Access your data anywhere, anytime.  And do it from the cloud.

Don’t have time to worry about managing your own in-house network? Don’t worry, TSI Healthcare has you covered. We understand that you have bigger things to think about. Let us handle the computers so you can care for your patients.

Keep your important practice and patient data safe in the cloud.

TSI Healthcare’s state-of-the-art infrastructure operates using a series of redundant systems. Our cloud delivers a comprehensive disaster recovery plan, protecting your practice and patient data from the unexpected.

Focus more on patient care, and less on technology with the cloud.

With our Cloud ASP Hosting, manual backups and expensive in-house equipment are a thing of the past. TSI Healthcare has you covered with 24 hour system performance monitoring and security updates.

 

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So you can forget about hardware and focus 100% on patient care.

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Direct Messaging

Enhanced Clinical Data Messaging

Transform your referral and transition of care process by securely
exchanging clinical data faster and easier than ever before.

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Search from a comprehensive directory of 1,000,000+ providers & organizations.

Over 70,000,000 secure messages sent and received.

Send secure clinical messages with structured patient data between providers..

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Simplify referral workflow and reduce paper/faxing.

Securely share CCDs, NextGen EHR generated documents, and other clinical patient information with providers on the network.

Import patient data from referring providers directly into your system.
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Connect to other accredited EHR vendors nationwide using industry standards.

Increase interoperability by extending the reach of community partners.
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Direct Messaging, a requirement for the Advancing Care Information (ACI) category in MIPS, helps you easily meet objectives.

Automate ACI calculations.
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Direct Messaging Workflow

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– Search from a comprehensive directory of 750,000+ providers and organizations.

– Not in the directory? No problem. Just enter their “Direct address.”

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– Use the referral template to generate referral “messages” including:
cover letter, CCD, and PDF attachments.

– Supports multiple attachments.

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– Use the Direct protocol to transmit the newly created referral order.

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– Automate MIPS calculations.

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logo-directtrust

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Direct Trust Agent Accreditation Program (DTAAP) Member

The DTAAP validates and supports compliance with the technical, security,
trust, and business practices required for Direct Messaging. TSI Healthcare’s
Direct Messaging solution utilizes industry leading NextGen and Mirth technology.
Read more about Direct Trust.

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