Top Ranked Service
Customer Service Department of the Year
CHAPEL HILL, NC – April 14, 2015 – TSI Healthcare is proud to announce their selection as a ”Stevie Awards®” winner for the category of “Customer Service Department of the Year- Healthcare, Pharmaceuticals, and Other Related Industries”. The Stevie Awards for Sales & Customer Service are the world’s top sales, business development, contact center, and customer service awards.
More than 1,900 nominations from organizations of all sizes and in virtually every industry worldwide were evaluated in this current year’s competition. TSI Healthcare was one of three total in this category to receive this prestigious award. Award recipients for other categories included FedEx, Vonage, Marriott Vacation Club, and John Hancock.
As part of selection process, TSI Healthcare was judged on a number of factors such as customer satisfaction, industry accomplishments, and innovative programs. TSI Healthcare earned the Silver Award for its 99% customer satisfaction rating, industry-leading support response times, and strategic client programs including “Meaningful Use Central” and “Route ICD-10”.
Finalists were determined by the combined scores of 139 judges worldwide which represented some of the world’s most respected organizations including JP Morgan Chase, TicketMaster, Forsee, and others. “Entries to the Stevie Awards for Sales & Customer Service awards have more than doubled over the past three years,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program illustrates the importance of the functions it recognizes to business success. This year’s Stevie Award winners were the highest rated in the history of the awards, and we congratulate all of the winners on their commitment to excellence and innovation.”
“We have always taken pride in our delivery of top-notch customer service to each physician client, particularly during this time of transformation in the healthcare industry,” said David Dickson, Jr., Founder, President and CEO of TSI Healthcare. “TSI Healthcare remains committed to providing all clients with a complete customer service experience unmatched by anyone else. We are indeed honored by this recognition.”
About TSI Healthcare
TSI Healthcare, founded in 1997, is a national leader in the sales and support of customized NextGen® Practice Management and Electronic Health Record solutions. TSI Healthcare’s solutions are designed to meet the unique needs of specialty practices through specialty specific EHR content, top ranked services, and award winning software. In addition to core products powered by NextGen, TSI Healthcare also offers Patient Portal, Population Health Management, Revenue Cycle Management, cloud hosting, and more. TSI Healthcare’s support and service teams include NextGen Certified Professionals, clinicians, and former practice administrators. The entire team is dedicated to the complete and measurable success of each client supported by TSI Healthcare. For more information, visit www.tsihealthcare.com or call 800-354-4205.
About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.