COVID-19 Resources | Guidance Through Industry & Regulatory Changes

David M. Dickson, Jr.

To Our TSI Healthcare Family,

As TSI Healthcare continues to monitor the COVID-19 outbreak and its impact on practices nationwide, we hope you are remaining safe.  We have gathered resources to assist your practice as you face important decisions regarding your day-to-day operations. For a list of resources available exclusively to TSI Healthcare clients, please visit Client Resources.

We remain committed to your success and we are here to support your practice in every way we can.


David M. Dickson, Jr.
Founder, President, & CEO
TSI Healthcare

Preparing for What’s Next

We understand that the impact of COVID-19 will be far-reaching and long-lasting. Now is the time to begin thinking about getting your practice back on track. Join us as we share tips and strategies your practice should consider when planning for a new normal in healthcare.

Webinar Recording: Get Your Practice Back on Track After COVID-19

Watch Webinar Recording     Download Post COVID-19 Checklist

Financial Assistance for Small Businesses and Healthcare Practices

On March 30th, the Coronavirus Aid, Relief, and Economic Security (CARES)
Act was signed into law in order to provide relief to individuals and businesses during the COVID-19 pandemic.

Fact Sheet: CARES Act

Webcast: CARES Act Updates

Webinar: CARES Act

FAQ: Provider Relief Fund

Telehealth Virtual Visits

The CDC (Centers for Disease Control and Prevention) has included Telehealth Virtual Visits among its list of recommendations to help mitigate the spread of COVID-19. Leverage Telehealth Virtual Visits to safely provide patient care.

Telehealth Webinar

Telehealth Webinar Slides

Telehealth Brochure

Automated Patient Communication

Automated patient communication can be incorporated into your practice’s COVID-19 mitigation strategy by:

Providing clinically appropriate pre-visit guidelines to your patients (Standard Reminders).

Broadcast messaging important practice updates to your patients (Inclement Weather & Broadcast Messaging)

Additional Resources


DISCLAIMER: THE INFORMATION PROVIDED ON THIS PAGE IS FOR INFORMATIONAL PURPOSES ONLY, AND IS SUBJECT TO CHANGE BASED ON FUTURE GUIDANCE FROM THE DEPARTMENT OF THE TREASURY, THE WHITE HOUSE, AND OR MANAGING AGENCIES. TSI DOES NOT REPRESENT, OR INTEND TO PROVIDE, LEGAL OR FINANCIAL ADVICE ON THE SUBJECT MATTER DISCUSSED HEREIN, OR ON WHETHER THIS INFORMATION MAY OR MAY NOT BENEFIT YOUR PRACTICE.  FOR MORE INFORMATION ON THE CARES ACT, PLEASE VISIT: or Failure to meet regulatory requirements or failure to implement and utilize the necessary technology will impact eligibility and may result in missed incentives and/or penalties. TSI Healthcare (TSI) attempts to provide basic guidance of current policy, CMS guidelines, and NextGen documentation. TSI does not present findings or guidance as expert advice regarding federal policies, their requirements, data collection methods, or reporting guidelines. Quality Payment Program requirements and other incentives programs are defined by the various agencies and offices of the US Federal Government and are subject to change. As guidelines change, NextGen’s approach and TSI’s guidance may also be adjusted without notice. TSI does not administer incentive payments, guarantee eligibility, or guarantee the accuracy of analysis and any statements about the program. TSI Healthcare and the NextGen® family of products and services can only provide the tools to achieve these requirements; however, the responsibility remains on the provider to achieve, correctly collect data, maintain documentation, and report on each measurement. Should the Client have any questions as to the interpretation of the Quality Payment Program or other relevant rules, regulation or incentive programs, and/or their application to the specific practice, the Client should contact the appropriate government agency directly.