EHR & Practice Management Reviews

Our Success is Based on Your Success

TSI Healthcare’s® continued growth is based on our dedication to the complete and measurable success of each practice we serve — both today, and in the years to come.

As a private company, we succeed only when YOU do. Our job is not to sell you technology; it’s to partner TOGETHER and deliver a beneficial Health IT solution.

But don’t take our word for it; see what your peers have to say:

 
 
 

 Regulatory Assistance 

 
 
 
 
  • "We have had to do almost nothing for Meaningful Use, it just happens. So, it's been a piece of cake for me."

    John C. Huntwork, MDJohn Huntwork, MD
  • "TSI Healthcare has introduced a little bit more ease of use as far as EHR goes, and Meaningful Use especially. They've done a really good job of helping us meet our Meaningful Use goals and getting paid for Meaningful Use."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "One of the things that we couldn't live without is the Meaningful Use team. They have held our hands from the beginning, and we could definitely not live without them. Also, the support team and access to their help. From the beginning, this was something we found so important to us."

    Lynne MarletteThe Hirsh Center
  • "One of the main challenges that any practice has had in the last 3 or 4 years is being ready for Meaningful Use 1 and now Meaningful Use 2. TSI Healthcare is very knowledgeable and well versed. They have an excellent staff that can help with the regulations and changes that are needed. They are there to support you. We wouldn't be where we are today without TSI Healthcare's help."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
  • "We truly have a partnership with TSI Healthcare. For me, the greatest assets have been the implementation team that helped us bring the whole process into the office. The Meaningful Use team has really helped us navigate through all of the regulatory requirements to receive our bonuses and to make sure that we are using our EHR the way it was designed to be used."

    Robert Stutman, OD, MBA, FAAOSelect Eye Care
  • "I just want to tell you how much I greatly appreciate the continued support from the TSI Healthcare team. All that is being required by CMS is a huge undertaking, and I know we could not accomplish these tasks without the assistance from your company. Thank you."

    Donna Baker, Office ManagerAtlantic Pulmonary Associates
  • "As government regulations continue to evolve, TSI Healthcare remains current regarding the changes and always keeps us informed in a prompt manner."

    Ana Reyes-CartagenaArthritis & Rheumatism Associates, M.D.
  • "The biggest challenge that we faced before starting with TSI Healthcare was meeting Meaningful Use. I was a bit concerned about our practice because we had missed one year of Meaningful Use money already. It was one of the driving factors for selecting them as a vendor, and they have helped us achieve that."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "The support has been the biggest area that has helped because we don’t have enough time to read through all the government regulations. The added benefit of having TSI Healthcare made it easier to know we were on the right track, and they had our back."

    Jeanette DayArthritis and Rheumatic Diseases
 
 
 
 
  • "It's much more important to have the people who make the system work, than it is to just have the system."

    John C. Huntwork, MDJohn Huntwork, MD
  • "The major benefit we've seen since implementing and going with TSI Healthcare is the customer service. All of our tickets are answered very quickly and efficiently. Anytime there are any questions, it is very easy to get answers."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "The team members at TSI Healthcare are very customer focused, that was apparent from day one with the sales team all the way through the implementation and training processes. The CEO even introduced himself and made us feel welcome; that’s not something you see with every company."

    Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
  • "I have had several phone conferences with various folks at TSI Healthcare, and we have really found them to be very helpful and very knowledgeable about their specific areas. There are a lot of unknowns in healthcare, and a lot of regulations that are still of yet to come. I think TSI Healthcare has been very helpful with helping us work through these challenges."

    Alan K. Matsumoto, MDArthritis & Rheumatism Associates of Maryland
  • "It is a pleasure working with the staff at TSI Healthcare. Everyone in each department does an exceptional job of thinking outside the box when working to resolve problems."

    Jerome Graham, LDO, OpticianTarboro Eye Associates Optometry, PLLC
  • "We selected TSI Healthcare because of their reputation for excellent service. They proved to be well above average, especially when it came to implementation and training. Their commitment to pulmonary medicine convinced us we had made the right decision."

    Al M. Heyder, M.D.Atlantic Pulmonary Associates
  • "The TSI Healthcare staff are very knowledgeable, dedicated, and we consider them a part of our staff and a part of our team. The culture between our group and TSI Healthcare is a team approach, which they provide to all of their clients. They really make it a point to be a part of your team and I think that is what drives their success."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
  • "The support has been the biggest area that has helped because we don’t have enough time to read through all the government regulations. The added benefit of having TSI Healthcare made it easier to know we were on the right track, and they had our back."

    Jeanette DayArthritis and Rheumatic Diseases
  • "TSI Healthcare's client support is unparalleled. Every member of the support team is professional and knowledgeable, and their response time to our questions and issues is super efficient. TSI really works as an extension of my practice, helping to make our operations run as smoothly as possible."

    Robert Stutman, OD, MBA, FAAOSelect Eye Care
  • "We really shopped around. A lot of us personally met with the TSI Healthcare staff before we went ahead and did anything to make sure we felt comfortable with our decision. It has been 5 years now and we're still comfortable with our decision. I'm happy to talk about that to other people."

    Jonathan Seidenberg, MDSeidenberg Protzko Eye Associates

 Specialty Specific Content 

 
 
 
 
  • "TSI Healthcare has really helped our practice grow from a revenue cycle side on using NextGen Practice Management. On the EHR side, we've seen benefits through patient access. We've become more efficient and communicate with our patients using 21st century technology."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
  • "Right off the bat, we saw efficiency gained, specifically on the practice management side. We saw an increase in the number of patients that could be seen. We saw a better ability to collect our payment resources, so our A/R reduced significantly. Eventually, when we moved to the EHR side of things, we saw the ease of seeing patients and having all the information in front of us."

    Chris Wayne, Practice ManagerViewmont Urology Clinic, PA
  • "TSI Healthcare delivers an EHR that actually helps our specialty provide better patient care. It's truly an EHR built for Rheumatologists by Rheumatologists. The only thing better than their custom content is TSI Healthcare's support, which exceeds all expectations."

    C Michael Franklin, MD, FACP, FACRRheumatic Disease Associates, Ltd.
  • "Being an end user of the EHR system, there are several templates that TSI Healthcare has introduced that we find very, very useful. Specifically, the infusion template which has really improved documentation and ease of use for our nurses."

    Alan K. Matsumoto, MDArthritis & Rheumatism Associates of Maryland
  • "I would definitely recommend TSI Healthcare’s rheumatology content to other rheumatologists. The automation, support, and people make you feel like you’ve known them forever."

    Tom McDevitt, IT/NetworkingRheumatic Disease Associates
  • "There comes a time when thank you is just not enough! We have come to expect nothing but first-rate customer service from TSI Healthcare. Usually you folks meet that expectation spot on. I would like to spotlight EHR support for outstanding service and commitment to resolving our issue, not just to our satisfaction but to their own, which exceeded our expectations."

    Jerome Graham, LDO, OpticianTarboro Eye Associates Optometry, PLLC
  • "TSI Healthcare has introduced a little bit more ease of use as far as EHR goes, and Meaningful Use especially. They've done a really good job of helping us meet our Meaningful Use goals and getting paid for Meaningful Use."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "TSI Healthcare has allowed me to be much more organized by eliminating the need for bulky charts. With our EHR system, I am able to track medications and diagnoses, reduce staff burden, and I no longer have to transport records between offices. I am very pleased with the software and the wealth of resources provided by TSI Healthcare."

  • "Since implementing TSI Healthcare our documentation has been better and, as someone who runs the practice, the time savings has been huge. TSI Healthcare takes care of all the service calls, and I know we are in good hands."

    Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
  • "I think they are great! We had a TSI Healthcare team member come out to visit us, assist us, and make things calmer and smoother. I think they are a great team. I don't know what we would do without them!"

    Linda McKeeRheumatic Disease Associates, Ltd.
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