EHR & Practice Management Reviews

Our Success is Based on Your Success

TSI Healthcare’s® continued growth is based on our dedication to the complete and measurable success of each practice we serve — both today, and in the years to come.

As a private company, we succeed only when YOU do. Our job is not to sell you technology; it’s to partner TOGETHER and deliver a beneficial Health IT solution.

But don’t take our word for it; see what your peers have to say:

 
 
 

 Regulatory Assistance 

 
 
 
 
  • "We truly have a partnership with TSI Healthcare. For me, the greatest assets have been the implementation team that helped us bring the whole process into the office. The Meaningful Use team has really helped us navigate through all of the regulatory requirements to receive our bonuses and to make sure that we are using our EHR the way it was designed to be used."

    Robert Stutman, OD, MBA, FAAOSelect Eye Care
  • "As government regulations continue to evolve, TSI Healthcare remains current regarding the changes and always keeps us informed in a prompt manner."

    Ana Reyes-CartagenaArthritis & Rheumatism Associates, M.D.
  • "TSI Healthcare has introduced a little bit more ease of use as far as EHR goes, and Meaningful Use especially. They've done a really good job of helping us meet our Meaningful Use goals and getting paid for Meaningful Use."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "I just want to tell you how much I greatly appreciate the continued support from the TSI Healthcare team. All that is being required by CMS is a huge undertaking, and I know we could not accomplish these tasks without the assistance from your company. Thank you."

    Donna Baker, Office ManagerAtlantic Pulmonary Associates
  • “There are a lot of changes coming with the new MIPS and MACRA programs for Medicare, and there is no way I could possibly stay on top of it and run a medical practice. We rely very heavily on the Government Regulations team at TSI Healthcare. Our practice greatly benefits from their knowledge about MACRA. They stay on top of the changes and help us navigate them.”

    Connie MoscatiCape Fear Arthritis Care
  • "We have had to do almost nothing for Meaningful Use, it just happens. So, it's been a piece of cake for me."

    John C. Huntwork, MDJohn Huntwork, MD
  • "The biggest challenge that we faced before starting with TSI Healthcare was meeting Meaningful Use. I was a bit concerned about our practice because we had missed one year of Meaningful Use money already. It was one of the driving factors for selecting them as a vendor, and they have helped us achieve that."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "One of the main challenges that any practice has had in the last 3 or 4 years is being ready for Meaningful Use 1 and now Meaningful Use 2. TSI Healthcare is very knowledgeable and well versed. They have an excellent staff that can help with the regulations and changes that are needed. They are there to support you. We wouldn't be where we are today without TSI Healthcare's help."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
  • "TSI Healthcare’s rheumatology specific EHR is very manageable to use, and their reporting system is very flexible. We are on track for meaningful use, and it has allowed us to enjoy a significant increase in revenue. This has let us add to staff and incorporate an ultrasound machine.”

    Dr. Kevin HicksCollaborative Arthritis Care, Inc.
 
 
 
 
  • "I would definitely recommend TSI Healthcare’s rheumatology content to other rheumatologists. The automation, support, and people make you feel like you’ve known them forever."

    Tom McDevitt, IT/NetworkingRheumatic Disease Associates
  • "The TSI Healthcare staff are very knowledgeable, dedicated, and we consider them a part of our staff and a part of our team. The culture between our group and TSI Healthcare is a team approach, which they provide to all of their clients. They really make it a point to be a part of your team and I think that is what drives their success."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
  • "The major benefit we've seen since implementing and going with TSI Healthcare is the customer service. All of our tickets are answered very quickly and efficiently. Anytime there are any questions, it is very easy to get answers."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "We needed a dependable vendor to guide us through the evolving government and ever-changing healthcare regulations. We needed a solution that focused on our specialty, and one made sense economically. We did our due diligence and searched for a company with a proven track record of providing successful EHR and PM solutions. TSI Healthcare has been by our side every step of the way."

    Samantha Vaughan, Practice ManagerJohn Huntwork, MD
  • "TSI Healthcare works with many rheumatology practices to create rheumatology specific content, including some things we would not have thought of on our own. TSI Healthcare’s focus on rheumatology specific content, customer support, and technical service is outstanding."

    Tom McDevitt, IT/NetworkingRheumatic Disease Associates
  • "We are extremely pleased with the services that TSI Healthcare RCM provides our office and are consistently impressed with their attitude and productivity. They always perform above and beyond with excellent customer service. They are a valuable asset to our organization.”

    Debbie Nichols, Office ManagerSalem Rheumatology
  • "Since implementing TSI Healthcare, my job has become much more simple. I always have someone to talk to or to walk me through an issue. I mostly enjoy being able to call individuals at TSI Healthcare and talk to them on a first name basis."

    Maria ShaferCentral Florida Retina
  • "We have a very busy six physician group. We selected TSI Healthcare because, in addition to their commitment to Rheumatology and NextGen™ products, we are even more impressed with their dedication to service excellence and adoption success."

    Ray Waldrup, Practice AdministratorLow Country Rheumatology
  • "When I call TSI Healthcare, someone answers the phone. Someone I can understand. Someone that speaks english. It's not press 1 for this or 2 for this or 3 for this. It's 'Hi my name is so and so. Hey Samantha, how are you? Haven't talked to you in a while.' They usually get someone on the phone, or someone calls me back pretty quick."

    Samantha Vaughan, Practice ManagerJohn Huntwork, MD
  • "Since implementing TSI Healthcare our documentation has been better and, as someone who runs the practice, the time savings has been huge. TSI Healthcare takes care of all the service calls, and I know we are in good hands."

    Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI

 Specialty Specific Content 

 
 
 
 
  • "Right off the bat, we saw efficiency gained, specifically on the practice management side. We saw an increase in the number of patients that could be seen. We saw a better ability to collect our payment resources, so our A/R reduced significantly. Eventually, when we moved to the EHR side of things, we saw the ease of seeing patients and having all the information in front of us."

    Chris Wayne, Practice ManagerViewmont Urology Clinic, PA
  • "We think that NextGen™ EHR is ideal for an ophthalmology practice because it is highly customizable to address the needs of the various subspecialties within the field of ophthalmology. In our practice, we use a wide range of ancillary testing and imaging devices. TSI Healthcare was indispensable in designing and installing interfaces to allow our office to run efficiently and provide better care to our patients. "

    Allan Rutzen, MD, FACSRutzen Eye Specialists
  • "Since implementing TSI Healthcare our documentation has been better and, as someone who runs the practice, the time savings has been huge. TSI Healthcare takes care of all the service calls, and I know we are in good hands."

    Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
  • "TSI Healthcare has exceptional rheumatology products; they worked with rheumatologists to create their templates, and that was very impressive to us. Thats exactly what we were looking for."

    Colleen TaylorArthritis Health Associates
  • "From the beginning, we saw an increase in efficiency in EPM, an increase in the number of patients that were being seen, and a better ability to collect which significantly reduced our AR."

    Chris Wayne, Practice ManagerViewmont Urology Clinic, P.A.
  • "Being an end user of the EHR system, there are several templates that TSI Healthcare has introduced that we find very, very useful. Specifically, the infusion template which has really improved documentation and ease of use for our nurses."

    Alan K. Matsumoto, MDArthritis & Rheumatism Associates of Maryland
  • "TSI Healthcare delivers an EHR that actually helps our specialty provide better patient care. It's truly an EHR built for Rheumatologists by Rheumatologists. The only thing better than their custom content is TSI Healthcare's support, which exceeds all expectations."

    C Michael Franklin, MD, FACP, FACRRheumatic Disease Associates, Ltd.
  • "There comes a time when thank you is just not enough! We have come to expect nothing but first-rate customer service from TSI Healthcare. Usually you folks meet that expectation spot on. I would like to spotlight EHR support for outstanding service and commitment to resolving our issue, not just to our satisfaction but to their own, which exceeded our expectations."

    Jerome Graham, LDO, OpticianTarboro Eye Associates Optometry, PLLC
  • "TSI Healthcare has introduced a little bit more ease of use as far as EHR goes, and Meaningful Use especially. They've done a really good job of helping us meet our Meaningful Use goals and getting paid for Meaningful Use."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "TSI Healthcare has allowed me to be much more organized by eliminating the need for bulky charts. With our EHR system, I am able to track medications and diagnoses, reduce staff burden, and I no longer have to transport records between offices. I am very pleased with the software and the wealth of resources provided by TSI Healthcare."

    Mark M. Chung M.D.Sleep + Lung, M.D.
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