EHR & Practice Management Reviews

Our Success is Based on Your Success

TSI Healthcare’s® continued growth is based on our dedication to the complete and measurable success of each practice we serve — both today, and in the years to come.

As a private company, we succeed only when YOU do. Our job is not to sell you technology; it’s to partner TOGETHER and deliver a beneficial Health IT solution.

But don’t take our word for it; see what your peers have to say:


 Regulatory Assistance 

  • "As government regulations continue to evolve, TSI Healthcare remains current regarding the changes and always keeps us informed in a prompt manner."

    Ana Reyes-CartagenaArthritis & Rheumatism Associates, M.D.
  • “There are a lot of changes coming with the new MIPS and MACRA programs for Medicare, and there is no way I could possibly stay on top of it and run a medical practice. We rely very heavily on the Government Regulations team at TSI Healthcare. Our practice greatly benefits from their knowledge about MACRA. They stay on top of the changes and help us navigate them.”

    Connie MoscatiCape Fear Arthritis Care
  • "TSI Healthcare is top-notch when it comes to Meaningful Use. They help us with attestation and they explain the government regulations. They are first level support when it comes to Meaningful Use.
  • "We truly have a partnership with TSI Healthcare. For me, the greatest assets have been the implementation team that helped us bring the whole process into the office. The Meaningful Use team has really helped us navigate through all of the regulatory requirements to receive our bonuses and to make sure that we are using our EHR the way it was designed to be used."

    Robert Stutman, OD, MBA, FAAOSelect Eye Care
  • "TSI Healthcare’s rheumatology specific EHR is very manageable to use, and their reporting system is very flexible. We are on track for meaningful use, and it has allowed us to enjoy a significant increase in revenue. This has let us add to staff and incorporate an ultrasound machine.”

    Kevin Hicks, MDCollaborative Arthritis Care, Inc.
  • "It's much more important to have the people who make the system work, than it is to just have the system."

    John C. Huntwork, MDJohn Huntwork, MD
  • "We have a very busy six physician group. We selected TSI Healthcare because, in addition to their commitment to Rheumatology and NextGen™ products, we are even more impressed with their dedication to service excellence and adoption success."

    Ray Waldrup, Practice AdministratorLow Country Rheumatology
  • "I would describe the support at TSI Healthcare as very helpful, very friendly and willing to work through any questions you have. TSI Healthcare will do the best that they can to get you to where you need to be."

    Aundrea Borelli, Clinical SupervisorVitreo-Retinal Associates, P.C.
  • "It is a true delight talking to TSI Healthcare on the phone. They are always incredibly helpful and very pleasant to talk to and work with. Thank You."

    Scott Oakes, IT/NetworkingArthritis & Osteoporosis Consultants of the Carolinas
  • "We had a lot of issues with our previous vendor. Most of the time it took them about 2 days to get back with us. Since we have switched over to TSI Healthcare we haven't had that issue."

    Jonathan Prime, IT/NetworkingJim C. Kim, MD

 Specialty Specific Content 

  • "There comes a time when thank you is just not enough! We have come to expect nothing but first-rate customer service from TSI Healthcare. Usually you folks meet that expectation spot on. I would like to spotlight EHR support for outstanding service and commitment to resolving our issue, not just to our satisfaction but to their own, which exceeded our expectations."

    Jerome Graham, LDO, OpticianTarboro Eye Associates Optometry, PLLC
  • "TSI Healthcare delivers an EHR that actually helps our specialty provide better patient care. It's truly an EHR built for Rheumatologists by Rheumatologists. The only thing better than their custom content is TSI Healthcare's support, which exceeds all expectations."

    C Michael Franklin, MD, FACP, FACRRheumatic Disease Associates, Ltd.
  • "TSI Healthcare has allowed me to be much more organized by eliminating the need for bulky charts. With our EHR system, I am able to track medications and diagnoses, reduce staff burden, and I no longer have to transport records between offices. I am very pleased with the software and the wealth of resources provided by TSI Healthcare."

    Mark M. Chung M.D.Sleep + Lung, M.D.
  • "We were struggling with getting our billing & claims out on time, along with the overall speed of our EHR. TSI Healthcare was able to troubleshoot our issues and help us get our claims out and fast-track our billing."
  • "TSI Healthcare has exceptional rheumatology products; they worked with rheumatologists to create their templates, and that was very impressive to us. Thats exactly what we were looking for."

    Colleen TaylorArthritis Health Associates
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