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At TSI Healthcare®, “customer service” is not just a catchphrase, it’s the hallmark of our unrivaled business approach. While there will always be change in the healthcare industry, one thing that we guarantee will never change is our “concierge-style” approach to customer service.
TSI Healthcare offers tailored set-up and installation, guided Federal Policy assistance, and live call support. Our focus is helping you make the right decision the FIRST time. Go ahead and dive in. We are right beside you.
By the Numbers
TSI Healthcare delivers platinum level support and implementation services to thousands of providers nationwide.
Live Support Sessions
Total Calls
Support Cases
Hours of Live Onsite Training/Implementation for EHR & EPM
Hours of 1-on-1 Guided Assistance for MACRA
Clients Who Increased EHR System Proficiency in 2017
Percentage of Employees Related Directly to Delivering Customer Service
Minute Avg. Response Time*
Percent Positive Feedback
*We estimated the industry average is 1 to 2 business days.
Our Unique
Full Circle Approach
Regulatory Assistance
From Registration to Attestation
Pages of Federal Policy Legislation Analyzed
Hours of Guided 1-on-1 Federal Policy Assistance
$13 Million MU & PQRS Penalties Avoided in 2016
Our Approach to MACRA
Hundreds of Resources At Your Fingertips
TSI Cloud ASP Hosting
Our Cloud is Your Cloud
TSI Healthcare’s state of the art Cloud Hosting services features 99% availability,
eliminates server costs, and puts the maintenance work on us.
Forget about servers and focus on patient care.
By The Numbers:
2,100 Providers
10,000 Users
