Your Stories

Our Success is Based on Your Success

TSI Healthcare’s® continued growth is based on our dedication to the complete and measurable success of each practice we serve — both today, and in the years to come.

As a private company, we succeed only when YOU do. Our job is not to sell you technology; it’s to partner TOGETHER and deliver a beneficial Health IT solution.

But don’t take our word for it; see what your peers have to say:

Regulatory Assistance  

Top Ranked Service   

 Specialty Specific Content

 
 
 

 Regulatory Assistance 

 
 
 
 
  • "We have had to do almost nothing for Meaningful Use, it just happens. So, it's been a piece of cake for me."

    John C. Huntwork, MDJohn Huntwork, MD
  • "We truly have a partnership with TSI Healthcare. For me, the greatest assets have been the implementation team that helped us bring the whole process into the office. The Meaningful Use team has really helped us navigate through all of the regulatory requirements to receive our bonuses and to make sure that we are using our EHR the way it was designed to be used."

    Robert Stutman, OD, MBA, FAAOSelect Eye Care
  • "One of the main challenges that any practice has had in the last 3 or 4 years is being ready for Meaningful Use 1 and now Meaningful Use 2. TSI Healthcare is very knowledgeable and well versed. They have an excellent staff that can help with the regulations and changes that are needed. They are there to support you. We wouldn't be where we are today without TSI Healthcare's help."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
  • "The support has been the biggest area that has helped because we don’t have enough time to read through all the government regulations. The added benefit of having TSI Healthcare made it easier to know we were on the right track, and they had our back."

    Jeanette DayArthritis and Rheumatic Diseases
  • "One of the things that we couldn't live without is the Meaningful Use team. They have held our hands from the beginning, and we could definitely not live without them. Also, the support team and access to their help. From the beginning, this was something we found so important to us."

    Lynne MarletteThe Hirsh Center
  • "The biggest challenge that we faced before starting with TSI Healthcare was meeting Meaningful Use. I was a bit concerned about our practice because we had missed one year of Meaningful Use money already. It was one of the driving factors for selecting them as a vendor, and they have helped us achieve that."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "As government regulations continue to evolve, TSI Healthcare remains current regarding the changes and always keeps us informed in a prompt manner."

    Ana Reyes-CartagenaArthritis & Rheumatism Associates, M.D.
  • "I just want to tell you how much I greatly appreciate the continued support from the TSI Healthcare team. All that is being required by CMS is a huge undertaking, and I know we could not accomplish these tasks without the assistance from your company. Thank you."

    Donna Baker, Office ManagerAtlantic Pulmonary Associates
  • "TSI Healthcare has introduced a little bit more ease of use as far as EHR goes, and Meaningful Use especially. They've done a really good job of helping us meet our Meaningful Use goals and getting paid for Meaningful Use."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
 
 
 
 
  • "We selected TSI Healthcare because of their reputation for excellent service. They proved to be well above average, especially when it came to implementation and training. Their commitment to pulmonary medicine convinced us we had made the right decision."

    Al M. Heyder, M.D.Atlantic Pulmonary Associates
  • "We would recommend TSI Healthcare to other rheumatologists because it really has strengthened our clinical care and practice as whole."

    Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
  • "Having gone through one failed PM and EHR system installation, we were skeptical. However, TSI Healthcare led us to a level of success we never would have realized without their expert guidance."

    Jonathan Seidenberg, MDSeidenberg Protzko Eye Associates
  • "TSI Healthcare is committed to our practice goals. Their team oriented approach has been invaluable for Central Florida Retina reaching our financial and patient care objectives. In today's ever changing health care landscape, having a relationship with TSI Healthcare has been a huge asset for the growth of our practice. TSI Healthcare understands our needs, and their expertise in practice operations and customer service delivery demonstrate the high standard of commitment they provide to each of their clients."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
  • "I think they are great! We had a TSI Healthcare team member come out to visit us, assist us, and make things calmer and smoother. I think they are a great team. I don't know what we would do without them!"

    Linda McKeeRheumatic Disease Associates, Ltd.
  • "One of the things that we couldn't live without is the Meaningful Use team. They have held our hands from the beginning, and we could definitely not live without them. Also, the support team and access to their help. From the beginning, this was something we found so important to us."

    Lynne MarletteThe Hirsh Center
  • "It's much more important to have the people who make the system work, than it is to just have the system."

    John C. Huntwork, MDJohn Huntwork, MD
  • "The support is second to none. Our calls are returned right away and online tickets are handled by a technician in a timely manner."

    Tom McDevitt, IT/NetworkingRheumatic Disease Associates
  • "The support has been the biggest area that has helped because we don’t have enough time to read through all the government regulations. The added benefit of having TSI Healthcare made it easier to know we were on the right track, and they had our back."

    Jeanette DayArthritis and Rheumatic Diseases
  • "I’m not just a ticket number that gets lost in the system. Everyone at the office is very friendly and I feel as though once you become TSI Healthcare’s client, you become their family."

    Janice BundschuArthritis Associates, PLLC

 Specialty Specific Content 

 
 
 
 
  • "Being an end user of the EHR system, there are several templates that TSI Healthcare has introduced that we find very, very useful. Specifically, the infusion template which has really improved documentation and ease of use for our nurses."

    Alan K. Matsumoto, MDArthritis & Rheumatism Associates of Maryland
  • "I think they are great! We had a TSI Healthcare team member come out to visit us, assist us, and make things calmer and smoother. I think they are a great team. I don't know what we would do without them!"

    Linda McKeeRheumatic Disease Associates, Ltd.
  • "From the beginning, we saw an increase in efficiency in EPM, an increase in the number of patients that were being seen, and a better ability to collect which significantly reduced our AR."

    Chris Wayne, Practice ManagerViewmont Urology Clinic, P.A.
  • "We think that NextGen™ EHR is ideal for an ophthalmology practice because it is highly customizable to address the needs of the various subspecialties within the field of ophthalmology. In our practice, we use a wide range of ancillary testing and imaging devices. TSI Healthcare was indispensable in designing and installing interfaces to allow our office to run efficiently and provide better care to our patients. "

    Allan Rutzen, MD, FACSRutzen Eye Specialists
  • "Since implementing TSI Healthcare our documentation has been better and, as someone who runs the practice, the time savings has been huge. TSI Healthcare takes care of all the service calls, and I know we are in good hands."

    Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
  • "TSI Healthcare has introduced a little bit more ease of use as far as EHR goes, and Meaningful Use especially. They've done a really good job of helping us meet our Meaningful Use goals and getting paid for Meaningful Use."

    Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
  • "TSI Healthcare delivers an EHR that actually helps our specialty provide better patient care. It's truly an EHR built for Rheumatologists by Rheumatologists. The only thing better than their custom content is TSI Healthcare's support, which exceeds all expectations."

    C Michael Franklin, MD, FACP, FACRRheumatic Disease Associates, Ltd.
  • "I would definitely recommend TSI Healthcare’s rheumatology content to other rheumatologists. The automation, support, and people make you feel like you’ve known them forever."

    Tom McDevitt, IT/NetworkingRheumatic Disease Associates
  • "There comes a time when thank you is just not enough! We have come to expect nothing but first-rate customer service from TSI Healthcare. Usually you folks meet that expectation spot on. I would like to spotlight EHR support for outstanding service and commitment to resolving our issue, not just to our satisfaction but to their own, which exceeded our expectations."

    Jerome Graham, LDO, OpticianTarboro Eye Associates Optometry, PLLC
  • "TSI Healthcare has really helped our practice grow from a revenue cycle side on using NextGen Practice Management. On the EHR side, we've seen benefits through patient access. We've become more efficient and communicate with our patients using 21st century technology."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
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