Additional Modules & Services

additional modules & services

Getting The Most From Your System

In addition to Electronic Health Records and Practice Management, TSI Healthcare® offers a variety of optional tools designed to increase productivity, efficiency, connectivity, and patient engagement.

Our additional modules & services build on your existing system to deliver more value from your data. Most importantly, these tools are fully integrated, enabling consistent, real-time clinical and administrative workflow among all users.

TSI Healthcare Cloud Hosting

Join the 9500 users that trust our cloud


TSI Healthcare’s state of the art Cloud Hosting services features 99% availability,
eliminates server costs, and puts the maintenance work on us.

Read More About Our Cloud Hosting Option

So you can forget about hardware and focus 100% on patient care.

powered by people, additional modules & services

Patient Portal

Your Patient’s Medical Home on the Web


Front Office Benefits

Real-Time Appointments & Booking

Appointment Requests

Secure Communication

Broadcast Messaging

Online Payment Center

Clinical Staff Benefits

Intake Forms

Prescription Refill Requests

“My Patient Chart” Feature

Patient Research Center



Client Success Rates

According to a Coker Group Study of TSI Healthcare Practices


Reduction in call volume for lab results


Patients completing paperwork online


Reduction in call volume for Rx refills


Practices reporting improvement in provider productivity

Population Health

Automated Outreach for Enhanced Patient Care

Utilizing the information already available in your NextGen EHR and EPM, practices can increase
revenue and efficiency by delivering personalized patient reminders which encourage additional
follow-up and preventative care appointments.

Population Health at Work…

For your practice

• Increase revenue-generating encounters by identifying patient treatment opportunities.
• Meet meaningful use objectives with “set it & forget it” functionality.
• Create more meaningful patient interactions with automated quality care alerts.

For your patients

• Improve patient satisfaction through automated yet individualized patient care.
• Deliver alerts and updates in ways that match your patient’s lifestyle and schedule.
• Improve patient’s overall health with proactive management profiles.

Automate Engagement

Learn More

Improve Care Quality

Learn More

Increase Revenues

Learn More


From Paper to Your EHR…With the Stroke of a Pen 

Cursive & Block Printing


Numeric Data

Check Boxes

Automated Patient Reminders

Healthcare Messaging for the 21st Century

Decrease No-Shows

Patient no-shows disrupt office workflow, cost money, and leave open appointment slots. Automated patient messaging allows your office to call, email, and/or text patients using personalized messages.

Improve Collections

Past due accounts can creep up on practices and patients. Automated patient messaging helps remind patients of overdue balances. Watch as your Accounts Receivable improve with friendly reminders and timely payments.

Deliver Recalls

Remind patients of important pre-scheduled appointments or recurring needs. Automated patient recalls can help ensure your patients stick to wellness plans.

Send Weather Alerts

Inclement weather can wreak havoc on a busy schedule. Automated patient messaging can notify your patients of last minute closings. Now that’s good customer service.

Communication Methods

Phone Call


SMS Text Message



Direct Messaging

Enhanced Clinical Data Messaging

Transform your referral and transition of care process by securely
exchanging clinical data faster and easier than ever before.

Discover and Connect

– Search from a comprehensive directory of 1,000,000+ providers & organizations.

– Over 70,000,000 secure messages sent and received.

– Send secure clinical messages with structured patient data between providers..

Compose and Exchange

– Simplify referral workflow and reduce paper/faxing.

– Securely share CCDs, NextGen EHR generated documents, and other clinical patient information with providers on the network.

– Import patient data from referring providers directly into your system.


Widely Adopted Standards

– Connect to other accredited EHR vendors nationwide using industry standards.

– Increase interoperability by extending the reach of community partners.


– Direct Messaging, a requirement for the Advancing Care Information (ACI) category in MIPS, helps you easily meet objectives.

– Automate ACI calculations.

Direct Messaging Workflow


Find a Provider

– Search from a comprehensive directory of 750,000+ providers and organizations.

– Not in the directory? No problem. Just enter their “Direct address.”


Compose Referral

– Use the referral template to generate referral “messages” including:
cover letter, CCD, and PDF attachments.

– Supports multiple attachments.


Send Referral

– Use the Direct protocol to transmit the newly created referral order.


Meaningful Use

– Automate Meaningful Use calculations.


Direct Trust Agent Accreditation Program (DTAAP) Member

The DTAAP validates and supports compliance with the technical, security,
trust, and business practices required for Direct Messaging. TSI Healthcare’s
Direct Messaging solution utilizes industry leading NextGen and Mirth technology.
Read more about Direct Trust.

 Patient Check-In Kiosks

Improve solutions for pre-check-in, check-in, and electronic pay forms
to streamline patient experience.

Benefits Of Patient Check-In Kiosks…

For your administration

• Standardize check-in by having patients complete tasks in advance
• Automate the check-in process with no staff involvement or duplication
• Reduce the burden of front desk staff and reassign to higher value tasks

For your wallet

• Accelerate cash flow: Increase patient payments and reduce A/R days
• Reduce hidden expenses: Bill insurance right the first time and send fewer statements
• Support your investment: Ask the right questions at the right time

Accelerate Cash Flow

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Improve Efficiency

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Raise Patient Satisfaction

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Control Staffing Costs

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  • "Our patients love the 24/7 access to their Personal Health Record via Patient Portal. TSI Healthcare's commitment to our success is what sets them apart. They are proactive in their approach to streamline our portal usage based on our workflow."

    Tom McDevitt, IT/NetworkingRheumatic Disease Associates, Ltd.
  • "I would definitely recommend TSI Healthcare’s rheumatology content to other rheumatologists. The automation, support, and people make you feel like you’ve known them forever."

    Tom McDevitt, IT/NetworkingRheumatic Disease Associates
  • "We have noticed an increase in patient satisfaction since implementing Automated Patient Reminders. Our patients like receiving the automated reminder about an upcoming appointment and our no-show rates have dropped dramatically. TSI Healthcare was with us through every step of the installation process."

    Gina Eastin, Insurance/BillingYuma District Hospital & Clinics
  • "We've built a relationship with TSI Healthcare through the last couple years. They've really provided the technology piece and the cutting edge support that's needed in today's industry. The use of Population Health now and our use of the NextPen is really making our access and our daily work with patients much more efficient. We're able to see more patients through our clinic. It helps our whole practice from a revenue cycle stand point as well."

    Jason Rubinstein, Practice AdministratorCentral Florida Retina
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