"TSI Healthcare is a smaller company so we are catered to much more than we were with our previous vendor, who would put us on a list. That has made a world of difference."Ana Reyes-Cartagena Arthritis & Rheumatism Associates, M.D.
"We had a lot of issues with our previous vendor. Most of the time it took them about 2 days to get back with us. Since we have switched over to TSI Healthcare we haven't had that issue."Jonathan Prime, IT/NetworkingJim C. Kim, MD
"I would definitely recommend TSI Healthcare’s rheumatology content to other rheumatologists. The automation, support, and people make you feel like you’ve known them forever."Tom McDevitt, IT/NetworkingRheumatic Disease Associates
"We are extremely pleased with the services that TSI Healthcare RCM provides our office and are consistently impressed with their attitude and productivity. They always perform above and beyond with excellent customer service. They are a valuable asset to our organization.”Debbie Nichols, Office ManagerSalem Rheumatology
"It's much more important to have the people who make the system work, than it is to just have the system."John C. Huntwork, MDJohn Huntwork, MD
"I’m not just a ticket number that gets lost in the system. Everyone at the office is very friendly and I feel as though once you become TSI Healthcare’s client, you become their family."Janice BundschuArthritis Associates, PLLC
"TSI Healthcare’s employees are knowledgeable, dependable, helpful and pleasant under all circumstances. If I have had questions or concerns they have been addressed immediately, with competence and consistent good nature. I would recommend TSI Healthcare to any practice administrator."Dale Ugel, Office ManagerArthur R. Ugel M.D., P.A.
"Compared to our previous vendor, we have noticed an absolute increase in response time. We have also noticed that we are a part of the family with TSI Healthcare. They are very family oriented as far as we're concerned. We are a member of their team just like they are a member of our team."Tracy Watkins, Director of OperationsCarolina Orthopaedics & Sports Medicine
"The team members at TSI Healthcare are very customer focused, that was apparent from day one with the sales team all the way through the implementation and training processes. The CEO even introduced himself and made us feel welcome; that’s not something you see with every company."Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
"We would recommend TSI Healthcare to other rheumatologists because it really has strengthened our clinical care and practice as whole."Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
"TSI Healthcare is committed to our practice goals. Their team oriented approach has been invaluable for Central Florida Retina reaching our financial and patient care objectives. In today's ever changing health care landscape, having a relationship with TSI Healthcare has been a huge asset for the growth of our practice. TSI Healthcare understands our needs, and their expertise in practice operations and customer service delivery demonstrate the high standard of commitment they provide to each of their clients."Jason Rubinstein, Practice AdministratorCentral Florida Retina
"We selected TSI Healthcare because of their reputation for excellent service. They proved to be well above average, especially when it came to implementation and training. Their commitment to pulmonary medicine convinced us we had made the right decision."Al M. Heyder, M.D.Atlantic Pulmonary Associates
"Since implementing TSI Healthcare, my job has become much more simple. I always have someone to talk to or to walk me through an issue. I mostly enjoy being able to call individuals at TSI Healthcare and talk to them on a first name basis."Maria ShaferCentral Florida Retina
"Since implementing TSI Healthcare our documentation has been better and, as someone who runs the practice, the time savings has been huge. TSI Healthcare takes care of all the service calls, and I know we are in good hands."Jay Salliotte, Practice ManagerAdvanced Rheumatology, MI
"TSI Healthcare is aware. They are on it. They know exactly what is coming. They know exactly how they need to help you. The emails, the notifications, the website, they have everything you need. When you call TSI Healthcare for support you feel like you're talking to family, you're recognized, and they get you help immediately."Sa'Vonna Staton, Practice ManagerCarolina Specialty Care, PA