"The major benefit we've seen since implementing and going with TSI Healthcare is the customer service. All of our tickets are answered very quickly and efficiently. Anytime there are any questions, it is very easy to get answers."Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
"It's much more important to have the people who make the system work, than it is to just have the system."John C. Huntwork, MDJohn Huntwork, MD
"The support is second to none. Our calls are returned right away and online tickets are handled by a technician in a timely manner."Tom McDevitt Rheumatic Disease Associates
"Every time we contact TSI Healthcare, we receive immediate answers. We love that we can send an email quickly, it gets assigned, and someone contacts us right away."Cathy Henney, Director of OperationsBennett & Bloom Eye Centers, P.A.
"We would recommend TSI Healthcare to other rheumatologists because it really has strengthened our clinical care and practice as whole."Jay SalliotteAdvanced Rheumatology, MI
"TSI Healthcare’s employees are knowledgeable, dependable, helpful and pleasant under all circumstances. If I have had questions or concerns they have been addressed immediately, with competence and consistent good nature. I would recommend TSI Healthcare to any practice administrator."Dale Ugel, Office ManagerArthur R. Ugel M.D., P.A.
"When I call TSI Healthcare, someone answers the phone. Someone I can understand. Someone that speaks english. It's not press 1 for this or 2 for this or 3 for this. It's 'Hi my name is so and so. Hey Samantha, how are you? Haven't talked to you in a while.' They usually get someone on the phone, or someone calls me back pretty quick."Samantha Vaughan, Practice ManagerJohn Huntwork, MD
"We are extremely pleased with the services that TSI Healthcare RCM provides our office and are consistently impressed with their attitude and productivity. They always perform above and beyond with excellent customer service. They are a valuable asset to our organization.”Debbie Nichols, Office ManagerSalem Rheumatology
"It is a pleasure working with the staff at TSI Healthcare. Everyone in each department does an exceptional job of thinking outside the box when working to resolve problems."Jerome Graham, LDO, OpticianTarboro Eye Associates Optometry, PLLC
"We selected TSI Healthcare because of their reputation for excellent service. They proved to be well above average, especially when it came to implementation and training. Their commitment to pulmonary medicine convinced us we had made the right decision."Al M. Heyder, M.D.Atlantic Pulmonary Associates
"I would definitely recommend TSI Healthcare’s rheumatology content to other rheumatologist. The automation, support, and people make you feel like you’ve known them forever."Tom McDevittRheumatic Disease Associates
"We chose TSI Healthcare because they came highly recommended from several different people. We had been through two other vendors previously and didn't have great results. Once we heard about TSI and interviewed them, we were immediately excited. Knowing they have experts in the field and knowing that they are all NextGen certified professionals made a world of difference."Cathy Henney, Director of OperationsBennett & Bloom Eye Centers, P.A.
"TSI Healthcare is like a breath of fresh air in this age of automated operators and outsourced service centers. They provide stellar service by the most professional, educated and responsive staff in the industry. I am confident that they will not only meet, but exceed your expectations."Beverly Iredale, Practice AdministratorCentral Carolina Foot & Ankle
"I would recommend TSI Healthcare's services to other professionals based on their knowledge. Each team member is specialized. It's not everybody trying to learn one thing or another. Everybody has their piece, and you can get answers on every aspect of your system."Cathy Henney, Director of OperationsBennett & Bloom Eye Centers, P.A.
"TSI Healthcare works with many rheumatology practices to create rheumatology specific content, including some things we would not have thought of on our own. TSI Healthcare’s focus on rheumatology specific content, customer support, and technical service is outstanding."Tom McDevitt Rheumatic Disease Associates