"One of things that we couldn't live without is the Meaningful Use team. They have held our hands from the beginning and we could definitely not live without them. Also, the support team and access to their help. From the beginning, this was something we found so important to us."Lynne Marlette, Admin AssistantAdvanced Rheumatology Center
"We selected TSI Healthcare because of their reputation for excellent service. They proved to be well above average, especially when it came to implementation and training. Their commitment to pulmonary medicine convinced us we had made the right decision."Al M. Heyder, M.D.Atlantic Pulmonary Associates
"I have had several phone conferences with various folks at TSI Healthcare, and we have really found them to be very helpful and very knowledgeable about their specific areas. There are a lot of unknowns in healthcare, and a lot of regulations that are still of yet to come. I think TSI Healthcare has been very helpful with helping us work through these challenges."Alan K. Matsumoto, MDArthritis & Rheumatism Associates of Maryland
"We had a lot of issues with our previous vendor. We would either get an immediate call back if we were lucky, but most of the time it took about 2 days to get back with us. Since we have switched over to TSI Healthcare we haven't had that issue."Jonathan Prime, IT/NetworkingJim C. Kim, MD
"TSI Healthcare made many promises and they kept them all. It was really a very smooth transition and everything they promised to accomplish, they did complete."Linda McKee, Practice ManagerRheumatic Disease Associates, Ltd.
"We chose TSI Healthcare because they came highly recommended from several different people. We had been through two other vendors previously and didn't have great results. Once we heard about TSI and interviewed them, we were immediately excited. Knowing they have experts in the field and knowing that they are all NextGen certified professionals made a world of difference."Cathy Henney, Director of OperationsBennett & Bloom Eye Centers, P.A.
"The major benefit we've seen since implementing and going with TSI Healthcare is the customer service. All of our tickets are answered very quickly and efficiently. Anytime there are any questions, it is very easy to get answers."Robert Collins, Director of OperationsBoston Laser Eye Institute, P.C.
"TSI Healthcare’s employees are knowledgeable, dependable, helpful and pleasant under all circumstances. If I have had questions or concerns they have been addressed immediately, with competence and consistent good nature. I would recommend TSI Healthcare to any practice administrator."Dale Ugel, Office ManagerArthur R. Ugel M.D., P.A.
"The team members at TSI Healthcare are customer focused. They are dedicated, committed, and the are easy to work with!"Lynne Marlette, Admin AssistantAdvanced Rheumatology Center
"Compared to our previous vendor, we have noticed an absolute increase in response time. We have also noticed that we are a part of the family with TSI Healthcare. They are very family oriented as far as we're concerned. We are a member of their team just like they are a member of our team."Tracy Watkins, Director of OperationsCarolina Orthopaedics & Sports Medicine
"It is a pleasure working with the staff at TSI Healthcare. Everyone in each department does an exceptional job of thinking outside the box when working to resolve problems."Jerome Graham, LDO, OpticianTarboro Eye Associates Optometry, PLLC
"We really shopped around. A lot of us personally met with the TSI Healthcare staff before we went ahead and did anything to make sure we felt comfortable with our decision. It has been 5 years now and we're still comfortable with our decision. I'm happy to talk about that to other people."Jonathan Seidenberg, MDSeidenberg Protzko Eye Associates
"TSI Healthcare is wonderful. I get a HUGE sense of relief when I hear their voice at the end of the line or see their emails coming to me, because I know my issues will be worked on thoroughly and in no time at all. They always keep me updated and are always pleasant."Ashley Bales, Medical AssistantArthritis & Rheumatism Associates
"It's much more important to have the people who make the system work, than it is to just have the system."John C. Huntwork, MDJohn Huntwork, MD
"When I call TSI Healthcare, someone answers the phone. Someone I can understand. Someone that speaks english. It's not press 1 for this or 2 for this or 3 for this. It's 'Hi my name is so and so. Hey Samantha, how are you? Haven't talked to you in a while.' They usually get someone on the phone or someone calls me back pretty quick."Samantha Vaughan, Practice ManagerJohn Huntwork, MD